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Here are the answers to questions you may have related to the operation of our travel clinic.

Find here the answers to frequently asked questions related to the functioning of our travel clinic .

Do you have any questions for us?

Some vaccines are compulsory for entry into different countries and are intended, among other things, to protect the local population of the visited country (eg: vaccine against yellow fever and meningitis).

Other vaccines are recommended to protect your own health (eg: Hepatitis A, Hepatitis B, typhoid, tetanus).

For the most popular sun destinations, such as Cuba, Mexico and the Dominican Republic, an update of your basic vaccination (eg: tetanus), as well as specific vaccines for your trip will be recommended.

As the full vaccination may require more than one visit, it would be ideal to see us 6-8 weeks before your departure, as full immunization may require more than one visit.

On the other hand, it is never too late to consult. Appropriate vaccinations, counseling and medication prescription can even be done the day before your departure, if applicable, and have a big impact in preventing health problems abroad.

We will do our best to receive you at the clinic as soon as possible.

The majority of vaccines used for travelers are very well tolerated. You will receive all the relevant information on site, at the travel health clinic, concerning the possible side effects of the various vaccines.

Most private insurance plans reimburse travel vaccination costs.

We still invite you to check with your insurance provider.

In general, for most vaccines there is no contraindication to being vaccinated even while taking antibiotics.

Likewise, a mild infection without fever, such as the common cold, or even mild diarrhea in a healthy person, is not a contraindication to vaccination.

Currently, there is no vaccine available to prevent malaria. However, effective drugs can help prevent this disease, and for the majority of travelers, these drugs are well tolerated. It is important to consult early enough before departure, because the intake of these drugs must be started before your stay in the malaria zone.

Most of the side effects are minor and the travel health clinic professional will discuss the main issues with you. We must not forget that malaria is a potentially fatal disease or can cause serious health problems: we must therefore try to prevent it adequately.

Important advice on how to avoid insect bites will be given to you at the clinic.

Are the vaccination costs reimbursed by my private insurance company?

My children are accompanying us for the trip, do they need to be vaccinated?

Most private insurance companies offer reimbursement in this regard.


Unfortunately, sanitary conditions and medical services abroad are not always up to our North American standards.

The clinic's health professional will recommend that you bring a syringe kit along with an official certificate authorizing transport (available at the clinic) when necessary.

Many travelers never leave without this precaution.

I was born abroad and I am returning to my home country to visit my family. Do I really need to consult?

Le vaccin contre la rage se donne en 2 séances. Des séances de vaccination de groupe contre la rage ont lieu chaque mois, à la succursale de Laval. En adhérant à l’un de ces groupes vous bénéficiez ainsi d’un tarif très avantageux.

Traveling at a young age certainly carries particular risks for the health of children: it is therefore essential that they are well protected.

Vaccination of adults is also important because, contrary to popular belief, for some diseases, the risk of complications is significantly higher when you contract it as an adult. It is therefore recommended that all family members receive the appropriate protection.

Pregnancy in itself is a condition that predisposes to some more important health problems abroad.

There are vaccines and travel medicines that are indicated for pregnant women. However, others can have harmful effects on pregnancy.

It is therefore essential to consult the experts at the travel health clinic in order to assess everything.

Travelers' diarrhea is a very common problem. There are several ways to minimize the risks.

During your consultation, we will give you all the appropriate advice for prevention and, when indicated, we will give you a prescription for medicines to treat diarrhea.

Oral traveler's diarrhea vaccine is also available.

Although it is true that you were exposed during childhood to infectious diseases which may have developed some immunity for you, if you have been in Canada for several years, this immunity may have diminished substantially, depending on the diseases. .

In addition, visiting your family abroad may present some greater risks than staying in a hotel.

It is therefore advisable to consult when you plan this type of trip

What is Zika?


The clinic's health professional will recommend that you bring a syringe kit along with an official certificate authorizing transport (available at the clinic) when necessary.

Many travelers never leave without this precaution.

Zika is a viral infection caused by a virus that is spread primarily through the bites of infected mosquitoes. It can also be transmitted from an infected pregnant woman to her fetus. Additionally, the Zika virus can be sexually transmitted, and the virus can persist in the semen of infected men for an extended period of time. There have been reports of sexual transmission from an infected man to his partner. Only one case of sexual transmission from an infected woman to her partner has been reported.

Symptoms may include: fever, headache, conjunctivitis, and rash, as well as joint and muscle pain. The illness is usually mild, lasts only a few days, and the majority of those infected do not have any symptoms. There is no vaccine or medicine that protects against Zika virus infections.

Experts recognize that Zika viral infection can cause microcephaly (abnormally small head) in developing fetuses during pregnancy and Guillain-Barré syndrome (a neurological disorder). Several countries have reported cases of microcephaly and Guillain-Barré syndrome. Brazil, in particular, has reported a significant increase in the number of newborns with microcephaly.

Certain health problems may arise on board the boat itself and others during your excursions. It is therefore essential to consult the travel health clinic.


Travel health consultation and vaccination costs are not covered by the Régie de l'Assurance-maladie du Québec (RAMQ). Several private insurance companies reimburse, in whole or in part, the costs of vaccination. You will be given a receipt for insurance purposes.

Payment methods :

  • Direct payment (Interac)
  • Cash
  • Cheques are not accepted
  • Visa and Master Card credit cards

In addition to your travel vaccines, the Groupe Santé-Voyage medical team will recommend certain products that are particularly useful for your trip. Among others:

  • Health Product Kit
  • First aid kit
  • Syringe and needle kit with transport certificate
  • Mosquito repellent
  • Rehydration solution
  • Bas support
  • Disinfectant solution

Kits containing some of these essential elements are on sale in our various service points.


The Travel Health Group offers you a conference service for your group of travelers, whether it is a student trip, a group organized by a travel agency, a group of business people, etc ...

A minimum of 10 participants is required for the conference.You can contact Ms. Véronique Leblanc for more information:

  • 1-855-582-2246